When Your Heat Pump Fails in Cooling Mode
Because so many Lexington homes converted to heat pumps under Mass Save®, a large share of our summer emergency calls here involve equipment that will also be responsible for heating the house in five months. That changes how we approach the repair. A reversing valve that is sticking in cooling will fail outright in heating; a defrost board that reads a bad sensor is invisible in July and catastrophic in January; an inverter drive throwing intermittent faults on a hot day will not survive a cold snap. We pull the full fault history off the unit, not just the active code, and tell you what we see coming. Fixing today's no-cool call while ignoring a logged fault that guarantees a January outage is not a repair — it is a deferral, and you deserve to know the difference before you decide.


